No shipment will be made before full payment is received.
Prices listed are Tax and Duty free.
Taxes might be charged by the receiving country before goods can be delivered.
Australian residents will be charged a 10 % GST.
If you prefer to pay by bank transfer, please contact us, together with the details of the items you wish to purchase, and we will send you our bank account details, within 48 hours.
We dispatch orders within 2 working days of payment received.
As soon as your order is posted, we will advise you by E mail and will inform you of the parcel number.( see Shipping cost and delivery details )
GUARANTEE: We guarantee our opals and opal jewellery 100%.
If, for any reason you are unsatisfied with your purchase, return the unaltered goods to us within seven days of delivery, and upon receiving the item back, the purchase price, will be promptly refunded. ( Postage and handling charges are not refunded).
Return policy for exchange or refund:
We want our customer to be 100% happy with their purchase, but sometimes you might not be entirely satisfied.
In this case, let us know within 7 days after delivery of your order, that you would like to return it.
For a refund to be issued, goods will have to be returned in their original condition, within 7 days of receipt.