No shipment will be made before full payment is received.
The shopping cart is set up for Payments to be made with PayPal.
Prices listed are Tax and Duty free.
Taxes might be charged by the receiving country before goods can be delivered.
Australian residents will be charged 10 % GST.
Domestic Australian orders are sent by registered post
A Certificate of Origin and Authenticity will be supplied, free of charge, on request with every purchase.
You can order and pay by credit card via the secure site of PayPal, by clicking on the " Add to cart" or "Buy now" button, below the item of your choice.
If you prefer to pay by bank transfer, please let us know by submitting the contact form filled up, together with the details of the items you wish to purchase, and we will send you our bank account details, within 48 hours.
We dispatch orders within 2 working days of payment received.
As soon as your order is posted, we will advise you by E mail and will inform you of the parcel number.( see Shipping and delivery )
We guarantee our opals and opal jewellery 100%.
If, for any reason you are unsatisfied with your purchase, return the unaltered goods to us within seven days of delivery, and upon receiving the item back, the purchase price, will be promptly refunded. ( Postage and handling charges are not refunded).
Return policy for exchange or refund:
We want our customer to be 100% happy with their purchase, but sometimes you might not be entirely satisfied.
In this case, let us know within 7 days after delivery of your order, that you would like to return it.
For a refund to be issued, goods will have to be returned in their original condition, within 7 days of receipt.
In case of return of purchase, the original cost of shipping and handling charges will not be refunded.
In case of exchange, the customer will have to pay the shipping and handling cost of the new item.
Shipping and handling rates for Export around the world, when using the Cart Buttons: Based on a maximum weight of the order of 400 grams and a maximum weight of the parcel of 500 grams:
Up to $89.99 USD>>>>> >>>>>>>>>>>>>>>>> $30.00 USD
From $90.00 US up to $ 178.99 USD>>>>>>> $32.50 USD
From $179.00 US up to $ 269.99 USD>>>>>>> $35.00 USD
From $270.00 US up to $ 359.99 USD>>>>>>> $37.50 USD
From $360.00 USD up to $ 650.00 USD >>>>>> $40.00 USD
Note: If you make 2 or more separate orders to be sent together in one parcel, the amount of the refund of the overpaid freight charges will be based both on the total value of the orders and the total weight of the parcel.
The PayPal "Buy Now" button is used when:
- the item value is higher than $650.00 USD
- or the item is very heavy and the total parcel weight will be over 500 grams.
- and the shipping rates in each or both above instances will be higher.